Working with Variables

Use variables to specify a check-point in your conversation or identify a user. You can access a variable using the double braces syntax in the following way:

Here is a list of varaibles accessible from with the conversation scope by channel:

Platform Variable name comments
Facebook first_name, last_name, profile_pic, gender, locale, timezone --
WeChat first_name nickname and set as first_name
Viber first_name, last_name --
Telegram first_name, last_name --
Website first_name, last_name You can override them from the configure section

How to track a user?

You can use the sender variable to track a user specific to a channel.

It is also possible to create your own custom variables using User Variable plugin.

Use variables to trigger a conditional flow as shown below:

Use variables as filter criteria to send a broadcast (a.k.a. push notifications) to a specific number of subscribers:

Last Updated: 11/12/2018, 10:37:26 PM